HOW TO BOOK YOUR PARKING USING SECURE-A-SPOT
Booking parking online with Secure-a-Spot is easy! All you have to do is select a car park that offers Secure-a-Spot online booking and click the ‘BOOK NOW’ button which is located next to the product and rate you wish to select at that car park.
Once you click on the ‘BOOK NOW’ button, you’ll be taken to the Secure-a-Spot online booking service for your selected Secure Parking car park.
Follow these simple steps and using the Secure-a-Spot online booking service will be as easy as 1-2-3-4!
STEP 1 - REGISTER
Create a Secure-a-Spot account or log into your account if you have already created one.
STEP 2 - SELECT YOUR PARKING REQUIREMENTS
When you arrive at the Secure-a-Spot landing page, you’ll need to select the city, carpark and date you intend to use the car park and choose your arrival and departure time. The Secure-a-Spot system will provide you with a range of suitable products to choose from.
STEP 3 - CHOOSE A SUITABLE PARKING PRODUCT
There is a range of parking products such as Early Bird, Weekend, Evening and Casual parking available at Secure-a-Spot locations. Simply select a product that suits your requirements. If you are staying over 24-hours, add additional days after selecting a parking product.
STEP 4 - CONFIRM YOUR BOOKING AND COMPLETE PAYMENT
Check your booking details, accept the terms and conditions and privacy notice and proceed to payment. Once you have paid for your booking, you will receive a booking confirmation email with your booking details and a five-digit PIN code. You are all set and ready to park!
If you are planning to book two or more consecutive days, please click here
What to do when you get to the car park
When you pay for your parking, you’ll be sent a confirmation email that includes a five-digit PIN number. Don’t forget that number! That’s your exclusive key to access the car park, but it can only be used once!
- Just enter your exclusive Secure-a-Spot PIN Number at the Orange Secure-a-Spot Touch Screens in the clearly marked Pre-Booking lanes at the car park entry.
- Park in any available bay (except Reserved Bays). For Secure-a-Spot Early Bird Parking, you must park in allocated Early Bird areas only or as directed by staff.
- When you leave the car park simply re-enter your Secure-a-Spot PIN Number at the Touch Screen at the car park exit.
- If you accidentally miss your exit time, don’t worry. Your Secure-a-Spot PIN Number will still let you out of the car park but you may receive an additional charge to your nominated credit card.
To view Secure-a-Spot Frequently Asked Questions (FAQs), please click here.